FAQ

Creating an Account

Placing Orders

Accessing Your Orders

Updating Account

Super Memberships


 


FAQs

Q: Is there a place I can see samples of Note Packs?

A: Yes, the sample download link takes you to a sample that has both a Sample of the Note Pack and the Lapbook versions when both are available for any given unit.


Q: How do I see a picture sample of what the final Lapbook will look like?

A: The Sample pictures are included in each Sample download, simply open the Sample to see the pictures.




Creating an account is easy, just follow these simple steps:

 

1. Click “My Account” from the black bar on the top right of the screen

 

 

2. Click “Create Account”

 

 

3. Fill in your information and click “Submit”

 

 4. After clicking submit you will be taken to your Dashboard. From your Dashboard you can change your account information, download ebooks, track orders and subscribe to our newsletter!

Ordering
We accept orders via our website, by phone, email, mail, or fax.
To order by phone please call 1-866-426-3701 (HANDS-01) and speak with Katie
To order via email please send your order to sales@handsofachild.com
To order by fax, simply send order to 269-849-2643
To order via mail send order and payment to:

In the Hands of a Child
3271 Kerlikowske Road
Coloma, MI 49038

Payment may be made by either check or money order.  Checks do take 7 to 10 days to clear before units will be sent.  If ordering E-books you will receive the unit by email as soon as payment clears.


Viewing Orders

     1. Go to my Account and Log In


     2. Click on view order for the order you wish to download or view


    

3. Items that have downloads available will have an Orange Download Button for you to click. Items that require shipping will not have an Orange Download Button


4. When the Adobe Pop up window comes up choose Save File and locate the folder on your computer that you'd like to save it to.



    


5.   Navigate to the folder you saved the file to and open and print as needed.


Updating Account Information


1. Click on My Account and Log In, this will take you to your Dashboard


2. Scroll past your orders and you'll see Account Information. Here you can change your addresses, passwords, newsletter subscriptions, as well as edit product reviews and Super Memberships.





Super Memberships


Super memberships must be purchased by themselves, no other products can be in the cart at the time of checkout.


Paypal is the ONLY checkout method available online for Super Memberships.


Memberships are set up as recurring billing profile in Paypal and will autorenew until you place your account on Hold or Cancel.


If you prefer not to use a recurring billing you can call Katie (1-866-Hands-01) and we can set up your Super Membership over the phone with a one time payment.


Once you have a Super Membership you have complete access to the Super Membership units each month. Simply Log In



Click on the Super Members Tab



Scroll down and you'll see the current Super Member files, simply click on each link and save to your computer.



If you are not logged in, you will see this instead